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Technology for
generate and retain customers of our customers

Our job is to develop technologies, under high quality and automation rigor, to ensure that our customers use the most modern, high-performance and self-manageable tools available to generate leads and maintain your customer bases

What does your business need?

With over 15 years of experience in Portals, Quality Management and Apps, we have accumulated experience that enables us to act as the direct arm of our clients' CTOs, in discussing innovation hypotheses.

Software Quality Engineering

We modernize Quality. The synergy between QA and squads undoubtedly brings even more agility and reliability to your applications. In addition to reducing costs.

App Development

Development of hybrid and native apps to empower Omnichannel strategies and increase speed in customer relations.

Portal Development

We have been in the Portals market for over 15 years, working on implementations and training for the emancipation of marketing and journalism teams to work in authoring environments, migrating portals to newer versions on a large scale, and developing connections with CRMs and other software that collaborate with our clients' IT ecosystem.

Ideal Way of Project Management

O clientes Ideale têm visão do processo do início ao fim, com o auxílio de ferramentas de gestão de processos e dashboards, para acompanhamento em tempo real da evolução e sucesso do projeto/entrega.

Método Ideale de Gestão

Our Project Management is based on commitment, communication and control, bringing transparency to deliveries and a focus on results.

Our deliveries always respect our standard operating procedures, or encourage the creation of one, thus ensuring our quality standard in all squads and deliveries.

1

Assessment

We study all scenarios and design a report that will serve as a map for successful deliveries.

2

Planning

We outline the best solution and put together a complete schedule with the project roadmap.

3

Kickoff

We present the team that will work on it, the communication channels and the project roadmap.

4

Project Setup

Access to the environment, refinement of features and invites to project ceremonies (Dailys, Checkpoint and Reviews).

5

Execução

Time to get hands-on. Creation and provision of project deliverables.

6

Delivery

Part of our set of ceremonies is to present all the deliveries made, each cycle.

7

Phase-Out and Sustainment

Training and transfer of technical knowledge + support period.

Temos orgulho destes números

+20

Portals with our collaboration, around the world

+15

Years of experience in portal implementation and migration

+5

Implementing a quality culture and automation in our clients

4

Países com clientes e parceiros atendidos e satisfeitos

Our clients

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We are HCL partners and experts in HCL CX ( Customer Experience ). HCL technologies have been part of our portfolio since it was still part of IBM, which is where our experience in the most diverse versions of the technology comes from.

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HCL

Digital Experience

HCL

Commerce

HCL

Unique

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At Ideale, we have been experts in IBM solutions for over 15 years, covering the entire cycle from sales to implementation. Our dedicated teams are always ready to customize solutions according to your needs, ensuring the success of your projects.

Contact us!

Av. Gustavo Adolfo, 1441 - Vila Gustavo - São Paulo / SP - 02209-001

+55 (11) 98930-6070

+55 (21) 99884-4459

contact@ideale.io

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